Privacy Policy — AI3 Travel
Last Updated: [Add Date]
At AI3 Travel, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Pickup and drop‑off addresses
Booking details
Payment information (processed securely by third‑party providers)
Non‑Personal Information
Browser type
Device information
Website usage data
Cookies and analytics data
2. How We Use Your Information
We use your information to:
Process bookings and provide transport or delivery services
Contact you regarding your booking
Improve our website and customer experience
Send confirmations, receipts, and service updates
Maintain internal records and safety compliance
Prevent fraud and ensure secure transactions
We do not sell or share your personal data with third parties for marketing purposes.
3. Sharing Your Information
We may share your information only with:
Drivers and service partners to complete your booking
Payment processors (secure and PCI‑compliant)
Legal authorities if required by law
IT and hosting providers who support our website
All partners follow strict data protection standards.
4. Cookies & Tracking
Our website uses cookies to:
Improve site performance
Analyse visitor behaviour
Enhance user experience
You can disable cookies in your browser settings at any time.
5. Data Security
We take data protection seriously. Your information is stored securely using:
Encrypted systems
Secure servers
Restricted access controls
However, no online system is 100% risk‑free, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Request a copy of your personal data
Ask us to correct inaccurate information
Request deletion of your data (where legally permitted)
Withdraw consent for marketing communications
To exercise your rights, contact us at:
info@ai3travel.com
7. Third‑Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: info@ai3travel.com
Phone: [Add Number]
Website: www.ai3travel.com
Terms & Conditions / Policy — AI3 Travel
Last Updated: [Add Date]
These Terms & Conditions govern all bookings and services provided by AI3 Travel. By using our website or booking our services, you agree to these terms.
1. Services Provided
AI3 Travel offers:
Local delivery services
Student removals
Airport pick‑up and drop‑off
Same‑day and scheduled transport services
We reserve the right to refuse service if safety or legal concerns arise.
2. Booking & Payments
Bookings can be made online, by phone, or via email.
Prices are confirmed at the time of booking.
Payments must be made before or at the time of service.
Additional charges may apply for waiting time, extra stops, or last‑minute changes.
3. Cancellations & Refunds
Cancellations made 24 hours before the booking time may be eligible for a refund.
Cancellations made within 24 hours may incur a fee.
No‑shows are non‑refundable.
4. Customer Responsibilities
Customers must:
Provide accurate booking details
Ensure items for delivery are safe and legal
Be ready at the agreed pickup time
Treat drivers with respect
We are not responsible for delays caused by incorrect information.
5. Luggage & Items
We handle all items with care, but customers are responsible for ensuring items are properly packed.
Hazardous, illegal, or dangerous items are strictly prohibited.
6. Liability
AI3 Travel is not liable for:
Delays caused by traffic, weather, or events beyond our control
Loss or damage to items not properly packaged
Missed flights due to incorrect customer information
Our maximum liability is limited to the cost of the service provided.
7. Airport Transfers
Customers must allow sufficient time for:
Traffic
Check‑in
Security procedures
We recommend arriving at the airport 2–3 hours before departure.
8. Behaviour & Safety
We reserve the right to refuse service if:
A customer behaves abusively
Safety is at risk
Illegal items are involved
9. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on our website.
10. Contact Information
For questions or concerns:
Email: info@ai3travel.com
Phone: [Add Number]
Website: www.ai3travel.com